Monthly Archives: July 2006

Doctors, Nurses, Sanitation Workers

Yesterday, while walking from the subway to work, I noticed a familiar (bald with a three-hair comb over) head up in front of me a few feet. I caught up with him and asked, “Hey – you work in the ER, right? What year resident are you?” He told me that he was actually a first year resident in General Medicine and that, yes, he recognized me too. We chatted as we walked to the hospital together and then we had a real gem of a doctor-nurse moment:

Bald doctor: So, you’re in school?
Me: Yeah, I go to NYU – I’m getting a second bachelor’s degree in nursing – oh, and my program is also dual-degree, so I am working on my Master’s starting this semester.
Bald doctor: Your . . . Masters?
Me: Mmmmhhhm. Yep.
Bald doctor: (with absolute incredulity): Wait, why would you want a Master’s? What can you do with that?

Slowly, and in very simple terms, I explained that there are a number of advanced degrees in nursing. I tried to explain that NP’s can prescribe – and likened them to the (very autonomous and fabulous) Physician’s Assistant’s that we have working in our ER. He was utterly baffled and soon returned to talking about himself.

Maybe nurses are like Sanitation Workers for him. They serve a very important role – life would be horrible without them and everything would be much messier and smellier. But, imagine the Garbage Man telling you he was getting his Master’s in Refuse. You would be incredulous I think.

Thankfully, the majority of the ER doctors are really, really great to work with and this guy is an exception. But, come on!

A Bad Day: The elderly, the contracted, the bitter.

***Note: This post was written over a number of days, so I apologize for any non-linear parts that don’t quite make sense. And if you’ve read part of this post before, stick with it for a second time because it is much better now and I actually finished it – five days later.

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My bad days in the E.R. are generally a misery trifecta composed of: 1) Excess “We’re all going to die alone” moments, 2) General feeling of uselessness, and 3) Mean nurses.

1. We’re-all-going-to-die-moments

Ok – clearly this is an overly dramatic way to describe this feeling, but really, I have no other way to describe this particular aspect of the trifecta.

On my bad days, We’re-all-going-to-die-moments tend to follow me around. And sometimes, like last Thursday, I have four or five of these episodes and I leave the ER wishing I had never, ever shown up and knowing I didn’t make one bit of difference in people’s lives.

On a scale of 1-10 on the Fear of Mortality scale (1 being never afraid of death and 10 being incapacitated by fear) I probably waver between 3 and 7, depending on the day, hour, moment. This may be a personality trait that makes me unfit for nursing – I don’t know. Maybe just unfit for anything besides midwifery?

Thursday, I started out with a patient in her later nineties, in the ER because she had fallen at home. She actually walked herself into the ER (no cane, no walker) with her home attendant, but was triaged and put into a C-collar (one of those neck-stabilizing collars that looks really uncomfortable and that patients are constantly trying to wiggle out of). She couldn’t hear me because her hearing wasn’t great anyway and the C-collar was blocking her ears.

As I took off the top of the patient’s nightgown to do an ECG, her home attendant told me that she stuffs the patient’s bra with tissues so she feels more womanly (that patient had one breast removed from earlier breast cancer). I told her that was a very nice thing to do and that I would be sure to put her bra back together when I was done. Which I didn’t – because she ended up in a hospital gown anyway. And later, I felt badly about that conversation and saying I would do something that I didn’t.

The patient was getting more and more lethargic as I did the ECG and dozing off. I asked her home attendant if she was normally like this, and she said yes, but she was still making me a little nervous. As a very green nurse, the slightest deviation from “The Normal Limits” makes me a little jumpy. I presented the ECG to the nurse, who presented to the doctor, and they made the decision to take her to the Cardiac Room. Generally, this is a pretty serious thing, because beds in the Cardiac room are limited (only 4) and a move there, after looking at an ECG, generally means some sort of unpleasant arrhythmia.

***Note on the ED layout: In our ED, we have a large “A Area” for general medical patients, a smaller “B Area” for non-emergent surgical patients, a four-bed Cardiac Room for MI’s, strokes, DKA – and other real medical emergencies. We also have a four bed Trauma Room for surgical sorts of traumas (car crashes, air conditioners falling on your head, assault, gun shot wounds, etc).

So, this particular patient was transferred from the A Area to the Cardiac Room where her home attendant was asked to wait out in the hallway. This is where the story becomes VERY anti-climactic – at least I warned you.

The doctor tried to interview the patient and the patient either couldn’t hear the doctor at all or was having some changes in mental status. Either way, she just looked around, lost, with very misty eyes and called out, “Where’s my girl!?” referring to her home attendant.

The patient looked so alone and sad and now, this non-relative, Indian woman – the home attendant – was the only person she trusted and she was calling out for her. I don’t doubt the sincerity of the home attendant, but it struck me as so sad that the only person now caring for this woman was paid to do so – and that was good enough for the patient. She just wanted “her girl.”

I didn’t realize I was crying until a few seconds of staring into space in the patient’s general direction. Thankfully, in the ER, absolutely no one is ever paying attention to anything but their task at hand, so my tears always go unnoticed. This was one of my “We’re-all- going-to- die- alone- moments,” which are only amplified by the Cardiac Room environment – where family members and caregivers are generally asked to wait outside and lots of strangers, beeping machines, tubes, and needles usher people out of this world.

2. We’re-all-going-to-die-moments, but worse.

Another patient – a contracted 50-something man came in for pneumonia. He had some pretty severe brain damage from a year earlier and was very, very contracted from a year of inactivity. I remembered my contracted patients from the nursing home (another place that left me wrought with anxiety) and immediately felt uncomfortable.

I helped put in a Foley catheter and hoped to get out of the room before I saw much more – I was feeling very fragile that particular day. Mind you, some days, I can watch horrible things with very little emotion (look for an upcoming story about truly horrible thing and a needlestick injury)- it just depends on the day.

So, before I could leave -I had to face my worst fear – his wife came in. His wife who loved him, very, very much. And she came over, put her arms around this prematurely aged, contracted little man and cried while she whispered in his ears about how much she loved him and would get him home soon.

This sort of family interaction leads me to a We’re-all-going-to-die-alone addendum which is one step worse. Family interaction like this – when you remember that you are going to lose your loved ones eventually – while you listen to a family member cry over their loss – it’s too much.

So I just snuck out and sat in the bathroom for awhile collecting myself.

2. General feelings of uselessness

Thank goodness this part of the trifecta is very simple. No more depressing stories for now. Plus, my uselessness is improving every day. When I started my job, I was limited to ECG’s, finger sticks (to test patient’s glucose/sugar), cleaning up, and moving patients/empty beds from room to room. One day, I wandered around for 30 minutes without anything to do, pacing from area to area.

Our emergency room has almost more Corrections Officers (CO’s) than patients sometimes, and generally they just sit in chairs, along the walls, watching the ER goings-ons. So, during this 30 minute period when I had nothing to do, I got very paranoid that the CO’s were all watching me and laughing to each other about my general uselessness.

“Ha! Look at that nursing student – she is totally just staring blankly at patient’s beds, hoping that no one notices that she is doing NOTHING! Oh, now look at her go, pacing to another bed. Bet she is going to go untangle some cardiac monitor wires while she hopes no one notices that she has NO IDEA what else to do!! There she goes, pacing again.”

Damn CO’s – always watching.

Clearly a delusions since they are all busy chatting, comparing tattoos, talking about how many more years they have until retirement, and occasionally escorting shackled patients to the bathroom. A delusion yes – but added stress for me when I am in the throes of a very-bad day?Yes!

I’m up to printing labs, looking at charts, drawing bloods, setting up medlocks, and sometimes helping the nurses with meds, so my hope is that this chapter of my bad days will soon be a thing of the past.

3. Mean Nurses

I started this post a few days ago, and, right now, happily, I can’t think of any really mean nurses that I work with. Even Nurse Q – who NEVER smiles, has ZERO affect, and a monotone voice – was nice to me today. I mean, as nice as a person can be who appears to be made of stone.

So, I can’t comment on the nurses for now.

Since last time

It’s been a week and a day since I was last able to write. I compose entries every day, multiple times a day, but I never have time to get to a computer and by the time I do get home at the end of the night, I feel so drained, I am totally unable to sit up, let along write anything. On days when I don’t go straight from the hospital to babysitting (which I did four times last week – BIG MISTAKE), my new routine after work is this:

4:30 PM: Unlock the door, enter the apartment, lock the door behind me. Step two steps into the apartment (in a studio, this means half way across the apartment) – strip off my disgusting body fluid tainted scrubs, take off my bra, weigh myself, turn on the air conditioner, chug three glasses of ice water (unless I forgot to fill the Brita that morning, in which case, I usually break down and cry), stand in front of the air conditioner naked, flop into bed with a cup of applesauce, watch Seinfeld reruns, and pass out (usually by 6:30/7:00) until the next morning at 5:30 when I wake up and start again.

More than anything these days, I just feel like I am speeding along, totally unable to do anything but go to work and sleep. I eat too, but I feel like I don’t have time for anything else. I mostly like cups of applesauce because they don’t require any utensils and I can sip them in bed.

This job is relentless.

If someone had asked me two days ago, “Are you going to work in the ER after you graduate?” I would have emphatically replied, “God, no!” If you had asked me the same question yesterday afternoon, I would have brightly replied, “Sure! It’s such great experience.” So, each day is so different from the previous and some days I cry a lot (i.e. two days ago) and other days I feel like I am doing a really, really good job and I have a lot of fun (i.e yesterday).

So, enough for now. I’m going to try and do a better job of writing about specific patient encounters – but by the end of the day, they all seem to have blended and I can’t remember a thing that happened to me.

woah.

I really thought I was well prepared for this internship. I knew how busy the ED was because I had been given two tours and seen the volume of patients and staff they squeeze into a relatively small space. I had been told that the patient population was diverse. I had seen men handcuffed to their stretchers, so I had a vague idea that there would be prisoners around. But, really, I had no idea.

I have only worked two full days on the floor and here is a quick summary of what I have seen:

1. Approximately 15 men (and 2 women) from the city’s largest jail complex. All were in various stages of shackles. Almost all were there for some sort of assault issue. Almost always bloodstained.

2. One man (also a prisoner, also handcuffed to his bed) being forcebly held down by three police officers, a handfull of nurses, and being sedated against his will while he screamed, “I’m not a fucking animal!”

3. Two stroke patients (both ischemic). One in his 80′s, the other only in his mid 40′s.

4. One “yellow” trauma (less serious than a “red”) with a man who had been beaten with a lead pipe by five men. He was very with-it though. The conversation he had with his nurse:

Lead pipe guy: Get the fuck away from me . . mumble mumble . . . don’t trust no
godamn spics. Don’t fuckin touch me you dirty spic.
Amazingly wonderful nurse: Oh honey, don’t worry, I’m not even hispanic – people
always think so, but I’m philipino.
Lead pipe guy: Mumble mumble . . . Don’t trust chinks neither so don’t fuckin touch
me.
Amazingly wonderful nurse: Ok. (shrugs), so have you had a tetanus shot (as she
reaches for a very large needle)?

Luckily, he had no problem with white people, for whatever reason, so I was able to dart in quickly and throw a property bag at him without getting assaulted. He did mumble that he wanted to put his own stuff in the property bag because he didn’t trust us fucking hospital shits. But luckily, by then, I was out of arms reach.

5. About 25 chest pain complaints. Some of whom ended up in the Cardiac room (one of the two trauma rooms) with MI’s (heart attacks).

6 A really, really great 95 year old Cuban guy who had kidney stones. Clare, if you are reading this, he is the very first old person I have totally loved being around! For a second, I was all about geriatrics.

7. A lady who fell in the subway and had quite a bit of her scalp dangling off.

8. A 30-something business guy (in a really nice suit) who had been picked up by EMS off the street, unconscious. He came in (still very unconscious . . . though somehow combative when we tried to do his blood pressure) to detox (though I never found out from what). Nursing staff put him in a big blue diaper (really just a chux pad taped around his waist) and that gave a lot of the other patients a good laugh seeing this young business guy passed out in a diaper. He was there for about 6 hours and last I saw of him, he was getting back in his business clothes – sans diaper . . . unfortunately.

So much more stuff. It’s, to-date, the most insane thing I have ever been a part of. Sometimes, I look around, when there are 10 corrections officers milling around, 12 EMS guys, countless nurses, hospital police, doctors and PA’s, social workers, clerks, and patients laying on stretchers lining the hallway and I wonder if maybe it is all a very elaborate joke. Emergency rooms like this don’t really exist, do they? And amazingly, there are NO nurses around when I need to find one quickly because my patient’s blood pressure goes from 130/80 to 210/105 and starts to freak out (and freak me out).

I come home feeling like I’ve been in a rock tumbler or cement mixer. But I think it’s good. And hopefully this beaten, traumatic assault feeling I have after work will subside after a week or two.